Effective Date: July 24, 2026
Last Updated: July 24, 2026
Overview
We are committed to processing and delivering your order as quickly and efficiently as possible. This Shipping Policy explains our order processing procedures, shipping methods, estimated delivery times, and other important shipping information.
Order Processing
Orders are processed Monday through Friday, excluding weekends and public holidays.
Most orders are processed within 1–3 business days after payment has been successfully confirmed. During promotional events, holidays, or periods of high order volume, processing times may be slightly extended.
Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information, if available.
Shipping Time
Estimated delivery times vary depending on your destination and shipping method.
- Order Processing: 1–3 Business Days
- Estimated Delivery: 7–15 Business Days
Please note that these delivery estimates are not guaranteed and may be affected by customs inspections, carrier delays, severe weather, or other circumstances beyond our control.
Shipping Destinations
We currently ship to multiple countries and regions where our delivery partners operate.
Some remote locations or restricted delivery areas may require additional shipping time or may not be eligible for delivery.
Shipping Costs
Shipping fees are calculated during checkout based on the destination, shipping method, and current promotional offers.
From time to time, we may offer free shipping promotions on qualifying orders.
Tracking Your Order
Once your order has been shipped, tracking information will be provided whenever available.
Please allow up to 48 hours for tracking information to become active after shipment.
Shipping updates depend on the carrier’s tracking system and may not update immediately.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other government-imposed fees depending on the destination country’s regulations.
Any applicable customs charges are the responsibility of the customer unless otherwise stated during checkout.
Delivery Delays
While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including:
- Customs clearance
- Severe weather conditions
- Transportation disruptions
- Public holidays
- High shipping volume
We appreciate your patience and understanding should unexpected delays occur.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
Orders delayed or undeliverable due to incorrect addresses, missing apartment numbers, or other inaccurate information may incur additional shipping fees or require order cancellation.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please submit a request as soon as possible after the expected delivery date.
We will review each case individually and work with the shipping carrier to reach an appropriate resolution.
Policy Updates
We reserve the right to modify this Shipping Policy at any time without prior notice.
Any updates become effective immediately upon publication on this page.